Frequently Asked Questions

General Roofing Questions

  • What are the most common types of roofing materials?

    • High-quality asphalt shingles are the most common, known for their durability, cost-effectiveness, and aesthetic versatility.

    • Other materials include tile, slate, and metal, though we specialize in asphault shingle roofs.

  • How long does a typical roof last?

    • A well-installed shingle roof can last 20-30 years, depending on factors like maintenance, weather exposure, and quality of materials.

  • What signs indicate I need a roof replacement?

    • Missing, cracked, or curling shingles

    • Leaks or water stains on ceilings

    • Granules collecting in gutters

    • Mold or moss growth on the roof surface

    • Age (if your roof is 20+ years old, it may be time to replace it)

  • How often should I have my roof inspected?

    • We recommend annual roof inspections, or after significant weather events, to catch issues early.

  • Can I install a new roof over my old one?

    • In some cases, yes, but it’s often better to remove the old roof to ensure a solid installation and prevent future issues. We do not recommend installing a new roof over an old roof.

Roof Repair and Replacement

  • How do I know if my roof needs repairs or replacement?

    • We offer inspections to assess your roof’s condition and determine if repairs or a full replacement is the best option.

  • What is the process for replacing a roof?

    • Initial consultation and inspection

    • Selecting materials and finalizing details

    • Preparing your property for the installation

    • Removing old shingles, installing underlayment, and adding new shingles

    • Final inspection and cleanup

  • How long does roof replacement take?

    • Typically 1-3 days, depending on roof size and weather conditions.

  • What should I do if I notice a leak in my roof?

    • Call us as soon as possible for an inspection. Addressing leaks quickly prevents further damage.

  • What’s the cost of roof repair vs. replacement?

    • Roof repair is generally more affordable, but replacement may be more cost-effective in the long run if the roof is old or extensively damaged.

Roofing Materials and Options

  • What are the pros and cons of asphalt shingles?

    • Pros: Cost-effective, versatile in style, long-lasting, suitable for various climates.

    • Cons: Less durable than metal or tile in extreme weather but holds up well under regular conditions.

  • Which roofing materials are most energy-efficient?

    • High-quality shingles with reflective coatings can reduce heat absorption, making them more energy-efficient.

  • How do I choose the best roofing material for my home?

    • We guide you through options based on budget, aesthetics, climate, and home style to find the best fit.

  • Are there eco-friendly roofing options available?

    • Yes, we can recommend asphalt shingles made from recycled materials or those with energy-efficient features.

  • Can I change my roof’s color or style?

    • Absolutely! Shingles come in a variety of colors and styles to enhance your home’s look.

Roofing and Weather

  • How does weather affect my roof?

    • Extreme weather can shorten a roof's lifespan and increase the likelihood of issues like leaks, cracks, or missing shingles.

  • Is my roof protected against extreme weather (e.g., hail, snow, hurricanes)?

    • Our high-quality shingle products offer excellent protection, but additional underlayment and flashing options can add further durability.

  • What are the best roofing materials for areas with high wind?

    • We use durable asphalt shingles designed to withstand high winds, and we ensure proper installation to enhance wind resistance.

  • How does snow impact a roof?

    • Heavy snow can add weight and moisture to a roof, leading to leaks or structural issues. Proper insulation and ventilation help mitigate these effects.

  • Can my roof withstand heavy rain?

    • Yes, high-quality shingles are water-resistant, and we take extra precautions with underlayment and flashing to prevent leaks.

Maintenance and Warranties

  • How often should I clean my roof?

    • Roof cleaning every 1-2 years helps prevent moss and debris buildup, extending your roof’s lifespan.

  • What maintenance is required for a new roof?

    • Regular inspections, gutter cleaning, and removing debris or moss buildup are recommended.

  • What is included in a roofing warranty?

    • We offer warranties covering both material defects and installation. These vary by shingle brand, but we work with manufacturers to maximize your coverage.

  • How do I know if my roof is covered under warranty?

    • We’ll review warranty details with you during installation and provide documentation for future reference.

  • What factors can void a roof warranty?

    • Poor maintenance, unauthorized repairs, or adding structures without approval could void your warranty. We ensure all installations meet warranty guidelines.

Roofing Costs and Estimates

  • How much does it cost to replace a roof?

    • Costs vary by roof size, material, and complexity, but we offer transparent estimates after a thorough inspection.

  • What factors affect the cost of a roof installation?

    • Roof size, material choice, labor, and any structural repairs needed.

  • How can I get an estimate for roof repair or replacement?

    • Contact us to schedule a free inspection and receive a detailed estimate tailored to your roofing needs.

  • Does homeowners insurance cover roofing?

    • Many policies cover roofing if damage is caused by specific events, like storms. We can guide you in verifying your coverage.

  • Are financing options available for roofing services?

    • Yes, we offer financing solutions to make roofing projects more manageable.

Insurance and Roofing

  • Do you work with insurance companies on roofing claims?

    • Yes, we frequently work with insurance companies and can help you through the claims process, from initial inspection to final repair.

  • How does the insurance claims process for roofing work?

    • After storm or damage, call us for an inspection

    • We provide a detailed report and help you document damage

    • File a claim with your insurance company

    • Once approved, we coordinate with your insurer to complete the repairs or replacement

  • What information do I need for a roofing insurance claim?

    • Documentation of the damage, photos, and inspection report (which we provide) help ensure a smooth claims process.

  • How do you ensure roofing repairs meet insurance and warranty standards?

    • We work with high-quality shingle products and follow manufacturer guidelines closely, ensuring all work meets insurance and warranty requirements.

  • Will my insurance cover the full cost of roof replacement?

    • Coverage depends on your policy and the damage cause, but we’ll help you understand your benefits and coverage limits.

Contractor and Installation Questions

  • How do I choose a roofing contractor?

    • Look for licensed, insured contractors with experience, strong warranties, and good reviews. Our team meets all these standards.

  • What certifications should a roofing contractor have?

    • At minimum, a contractor should be licensed, insured, and have experience with high-quality roofing materials like ours.

  • Are you licensed and insured?

    • Yes, we are fully licensed and insured, protecting you and your property.

  • What questions should I ask before hiring a roofer?

    • Ask about experience, warranties, licenses, insurance, and materials used to ensure quality service.

  • Do I need permits for a roof replacement?

    • Permits are often required, and we handle all necessary paperwork to keep your project compliant.

Emergency Roofing Services

  • Do you offer emergency roofing services?

    • Yes, we provide emergency repair services to protect your home from further damage after storms or accidents.

  • What should I do if my roof is damaged in a storm?

    • Contact us immediately for an inspection, and we’ll advise you on steps to protect your home until repairs are completed.

  • How soon can you repair my roof after a storm?

    • We prioritize emergency repairs and aim to assess and secure your roof within 24-48 hours.

  • Can I temporarily fix a leak while waiting for repair?

    • Placing a tarp over the area can help, but we recommend professional repairs as soon as possible to prevent further issues.

  • How do I prevent further damage while waiting for a repair?

    • If possible, cover the affected area and avoid disturbing loose or damaged shingles. We’ll handle the rest when we arrive.